Data Protection

Privacy Policy

Your privacy is fundamental to our values. This policy explains how we collect, use, and protect your personal information.

Effective: June 23, 2026Compliant with Financial Regulations

Privacy Policy

Last updated: June 23, 2026

1

Information We Collect

Personal Information

We collect information you provide directly to us when using our services:

  • Name and contact details (email, phone number)
  • Account credentials (password, authentication tokens)
  • Financial information necessary for transactions
  • Communication preferences

Automatically Collected Information

We may automatically collect information when you interact with our services:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, features used)
  • Transaction details and billing information
  • Security and fraud prevention data
2

How We Use Your Information

We use your information to provide, maintain, and improve our services:

  • To authenticate your identity and secure your account
  • To process financial transactions and manage your account
  • To communicate with you about your account and services
  • To detect and prevent fraudulent or unauthorized activity
  • To comply with legal and regulatory requirements
  • To personalize your experience and improve our offerings
3

Data Protection & Security

We implement industry-standard security measures to protect your information:

  • End-to-end encryption for sensitive data transmission
  • Secure storage with advanced encryption protocols
  • Regular security audits and vulnerability assessments
  • Strict access controls and authentication procedures
  • Employee training on data protection best practices
4

Data Sharing & Disclosure

We do not sell your personal information. We may share data only in these circumstances:

  • With Service Providers: Trusted partners who assist in delivering our services
  • Legal Compliance: When required by law or to protect our rights
  • Business Transactions: In connection with mergers or acquisitions
  • With Your Consent: When you explicitly authorise sharing
5

Your Rights & Choices

You have control over your personal information:

  • Access and review your personal information
  • Request corrections to inaccurate data
  • Delete your account and associated data by contacting us at divyd.africa@gmail.com
  • Opt out of marketing communications
  • Export your data in portable formats
6

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Retention periods vary based on:

  • The nature of the information and its sensitivity
  • Contractual and legal requirements
  • Business and operational needs
7

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

  • Standard contractual clauses approved by regulators
  • Compliance with applicable data protection laws
  • Robust technical and organisational measures
8

Policy Updates

We may update this policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through our platform or by email.

9

Contact Us

If you have questions about this privacy policy or concerns about your privacy, please contact our Data Protection Officer:

Divyd Privacy Team

Email: divyd.africa@gmail.com

© 2026 Divyd. All rights reserved.